Shipping & Returns
At Arykai, we strive to deliver your stunning 925 silver jewelry promptly and securely. Our shipping services are reliable and designed to ensure your order arrives in perfect condition.
Processing Time
- All orders are processed within 1-3 business days of being placed.
- Orders are not shipped or delivered on weekends or public holidays.
- Once your order is shipped, you will receive an email notification with tracking information.
Shipping: India
We offer the following shipping options for orders within India:
- Standard Shipping: Delivery within 7-12 business days.
- Express Shipping: Delivery within 7-8 business days.
Enjoy free shipping across India on all orders, ensuring seamless delivery to your doorstep at no extra cost.
International Shipping
- We ship worldwide! Delivery times vary depending on the destination, typically taking 7-15 business days.
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
- Any delays caused by customs processing or local carriers are beyond our control.
Lost or Damaged Items
We take great care in packaging every order. If your package is lost, stolen, or damaged during transit, please contact us within 48 hours of delivery.
- For damaged items, provide photographic or video evidence to expedite the claims process.
- We will work with you to resolve the issue and find the best solution, including replacements or refunds as applicable.
Returns & Exchanges Policy
We want you to love your Arykai jewelry. If you’re not completely satisfied, we’re here to assist with a straightforward returns and exchanges process.
Return and Exchange Policy
- Products can only be returned if they arrive damaged.
- Enjoy hassle-free size exchanges for a small fee — because finding the perfect fit should be easy
- For a hassle-free resolution in case of damage, we strongly encourage customers to record a video while unboxing the package.
Non-Returnable Items
For hygiene and safety reasons, the following items are not eligible for returns or exchanges:
- Earrings.
- Customized or personalized pieces.
How to Return or Exchange Your Item
- Contact Us: Email our customer support team at contact@arykai.com to initiate a return or exchange.
- Approval: Once approved, we will send you detailed instructions and a return shipping label (if applicable).
- Secure Packaging: Ensure the item is securely packed in its original packaging to prevent damage during transit.
- Processing: Once we receive the returned item and inspect it, we will process your exchange or refund.
Refunds
- Refunds will be issued to the original payment method once the returned item is received and inspected.
- Shipping costs are non-refundable, except in cases where the return is due to our error or defective items.
- within 7 working days.
Sale Items
- All items purchased on sale or with a discount are considered final sale and are not eligible for returns or exchanges.
Contact Us
If you have any questions about our shipping or returns policies, please reach out to us at:
- Email: contact@arykai.com
- Phone: +91 99049 33699
We’re always happy to assist you and ensure your shopping experience is exceptional!